#Cancel total av Pc
I have written 'NONE' in the box below - where it asks 'products used?' - because IF - and this is the biggest IF of my life - IF anything that actually does anything other than scam money out of my account - did land as a product I have NOT ONE JOT OF PROOF OR EVIDENCE - in fact - it made my computer worse, the moment I agreed to a 'free' ha ha ha - is a search page, which gets into PC as browser extension without the user consent.
#Cancel total av full
They had better refund me, but with a full explanation as to HOW they got the money from my account. This lot are the least transparent and biggest scammers I have ever come across. Reprehensible on every level and the sort of company you would throw a party for - over its closing down. I can only imagine this must must must be a US company. I will be taking this one to consumer broadcasters, social media etc and Trading Standards in the US - whatever that body is.
#Cancel total av mac
I also cleared my mac myself - deleting everything I needed to and clearing stacks of Gb - so their alleged service did absolutely nothing bar kick me up the butt and get me to do it myself because it actually seemed to make the issues ever worse. and got to my credit cards too maybe? Why not.? But you don't need my authority for that do you? No, I didn't think so.
![cancel total av cancel total av](http://img.youtube.com/vi/3wjrFvzkMl8/0.jpg)
Do you want me to get my salary put straight into your bank account? Yeah - I thought so - great idea. Oh sure - OK then - yeah why not? You just took cash out of an account I didn't knowingly authorise - for what I don't know - arguably making my mac worse - and then - when you can be bothered to reply - you want me carry on building this wonderful relationship with your brand. They actually make it worse by personally replying because for anyone anywhere to assume the human race is as stupid as they must be assuming is surely a human rights infringement.
![cancel total av cancel total av](https://d5k6iufjynyu8.cloudfront.net/uploads/theonlyway007-1484241032-totalav-antivirus.jpg)
IE they can not even be bothered to look at the account properly. AFTER I HAVE HAD A CONFIRMATION EMAIL SAYING THAT I HAVE UNINSTALLED IT, days before. So they can't even get the facts right - they don't address how they managed to take it without my knowing authority - and then - they try and persuade me to stay. Paypal showed me they had removed 22Gbp and then another 42Gbp ie a total of 64Gbp or thereabouts they don't mention this in the email - the figure they cite bears no resemblance to the figure on my Paypal account. Well that's just a bunch of words as far as I can see as am still getting all the usual spam and nonsense and nothing has changed bar me clearing out my mac at my end which has made a difference. I got no reply yet the usual standardised 'we have your email.' ticket - and the gall of using the pandemic as a reason as to why they are SO BUSY yeah busy whipping money out of accounts they have absolutely NO AUTHORITY to do so - and for what - your guess is as good as mine.įinally - days later - having asked for a date and details as to where the refund will go - they have the temerity to reply saying I have bought something I have ZERO PROOF of - some sort of mega security safety net for my mac. My immediate thought was 'thank god have been at home and working' - otherwise would've been months potentially and how much would they have whipped out by then? Uuugh. Let them know am onto them - and ask for the money back. EXPONENTIALLY WORSENED BY THE FACT I DIDN'T AUTHORISE PAYMENT TO THEM.
![cancel total av cancel total av](https://support.totaldefense.com/hc/article_attachments/4403257799835/acc_login.jpg)
Then, happening to check Paypal a few days later, I notice that they not only took the 22Gbp - which frankly - have no recall of actually agreeing to - and for the life of me - what that was for - the gods only know - they went and stuck their vile grasping little computerised hands into my account and removed another 40Gbp or more. I have no recall of actually agreeing to anything. I tried the trial, clicked the odd harmless looking button, and so on.īefore I knew it, in a flash, just like that - I had 22Gbp removed from my account.īusy and working, I thought to myself, oh well that's cheaper/faster than my computer guy nipping over and cleaning it up for me. Get your eyes out in the back of your head and start looking over your shoulder. Don't start thinking like a humanly functioning DECENT person. You know - the one where you try it and if it works - you think, hmmm, great, yes I will sign up and carry on with this lot.
![cancel total av cancel total av](https://www.totalav.com/_r/c/4/_tavw/Pages/Home/Home/b0023e5e4204/img/totalav-security-webshield-2.png)
#Cancel total av free
In a hurry, I saw their oh-so-helpful - not - ad - offering a FREE clean up of my mac. Absolutely dreadful experience I wish to share with every single integrity driven human in the world - you know - the large majority of us who don't sit there plotting to scam decent principle driven humans out of their - probably hard and honestly earned - cash. This is the kind of company that shows the tipping point for Consumer Protection against scammers is long, long over-due.